What is your average shipping time?
We will ship every orders in 48hours after you pay us.
Can i be your distributor or do you do drop shipping?
Yes,we offer free shipping and drop shipping but before you list Almei Brand Jewelry,please get brand permission from us. and we are serving many drop shipping customers now.We are professional on it.If you want to do drop shipping business,please send message to us,and we will offer you a better price.
What will i do if protection time is off.
In order to protect your order and money safty,if your order protection time is off,please ask us to extend more time for you.
What will i do if i do not get my goods 60 days later?
Please contact with us if your goods do not arrive to you 60 days later,and tell us you want us to resend it or fully refund your money back to you.Please understand that we have already shipped your goods to you,but because international shipping is not stable.Sometimes,the goods will be lost by post office. After you get your refund or reshipment,please do not leave us negative feedback.Thank you!
What to do if the diamonds is missing or the earring stud is bent.
Please first try to repair if by your hand,if it doesnot work, please send us the proof. If it is our mistake,We will ship a new one in your new order or compensate your lose.
Do you accept Pay-pal?
Please send to our paypal account 276598151(@)qq.com.After you have sent money to it,please send us a message or send email to inform us what jewelry you want and your delivery address.
How to measure my ring size?
Please use a paper around your finger and open the paper and tell me the length of paper.